Enriching the Student Experience

Enriching the student experience is a way colleges and universities can differentiate themselves and stay ahead of the competition in the decade ahead. The student experience encompasses every aspect of a college’s offering—the quality of academics, advising, well-being, communications, and access to hands-on learning and resources that help train and prepare students for the workforce. When the student experience is positive, it results in higher retention and graduation rates, and provides the ultimate return on investment in a college degree.

Download this report—the third paper in a five-part series on digital transformation in higher education—to learn the three critical pillars that are the starting point to building a more connected experience and read examples of how leading campuses are rethinking engagement and loyalty.

As part of a series of papers to be released throughout 2022, higher-education author and strategist Jeffrey Selingo will illustrate how digital transformation is playing out on campuses and examine what’s necessary to build the foundation for full-scale reinvention.

Paper 3: Read Enriching the Student Experience to explore why the decade ahead is about connecting the physical infrastructure of colleges with the services infrastructure into a continuous and personalized student experience. In this paper, learn:

How institutions are mapping the experience of their students to understand their biggest needs;
The three critical areas to address in enriching the student experience: service, access, and learning approach;
Case studies from St. Louis University, the Bay Area Community College Consortium (BACCC), California State University at Fresno, and others about their strategies to enriching the student experience.

Paper 2: Read Building the Foundation of the Digital Campus to gain insight on how cloud computing is allowing colleges, no matter their size, to access big tech capabilities. In this paper, uncover:

How to conduct a readiness test to determine if your institution can reap the benefits of its investments;
The strategy for moving to the cloud from developing a business case to assessing talent; and
Three case studies about the cloud migration journey at Florida State, Cal Poly, and Valencia College.

Paper 1: Read Strategies for Digital Transformation in Higher Ed to discover how institutions can close the digital gap and gain insight on the four areas that institutional leaders need to focus on to drive change:

Modernizing campus information systems;
Blending different streams of data on campus stakeholders for better insight;
Using technology to enrich the student experience; and
Harnessing computing power to accelerate research breakthroughs.

How institutions are mapping the experience of their students to understand their biggest needs;
The three critical areas to address in enriching the student experience: service, access, and learning approach;
Case studies from St. Louis University, the Bay Area Community College Consortium (BACCC), California State University at Fresno, and others about their strategies to enriching the student experience.

How to conduct a readiness test to determine if your institution can reap the benefits of its investments;
The strategy for moving to the cloud from developing a business case to assessing talent; and
Three case studies about the cloud migration journey at Florida State, Cal Poly, and Valencia College.

Modernizing campus information systems;
Blending different streams of data on campus stakeholders for better insight;
Using technology to enrich the student experience; and
Harnessing computing power to accelerate research breakthroughs.

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